I've subscribed but it's not working. What does a deferred subscription mean?
It appears you haven't subscribed to Premium yet. You've purchased a code that enables you to subscribe to Premium whenever you're prepared. You'll have a 12-month window to decide when to start it.
I've paid and I still haven't received my code to subscribe. What should I do?
Please allow up to 2 business days for your code and redemption instructions to arrive in your inbox. Ensure you're subscribed to our App News (firstname.lastname@example.org) list. Not certain? Click here to manage your notifications.
How do I redeem my code?
Refer to this guide to learn how to subscribe to Premium on the Hole19 website using your code. Remember, the code is exclusive to subscriptions made on the Hole19 website.
Can I request a refund for this purchase?
Refunds are not available for this particular offer.
Can I purchase this offer if I currently have a Premium subscription?
Certainly! However, remember that you'll need to cancel the auto-renewal of your current plan as soon as possible. This way, when it expires, you can initiate a new subscription using your code. This code is valid for 12 months, so plan accordingly. :)
Need further assistance? Contact us anytime.