Can’t Sign In to Your Account

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If you’re locked out, the most common issue is using the wrong sign-in method. Check how you created your account and follow the steps below.

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Sign Up with Email and Password

  1. Search your inbox for “Welcome to Hole19! 🏌️”
  2. The recipient of that email (that is, the email linked to your account)
  3. Use that email to sign in
  4. Forgot your password? Reset it here.

 

Sign Up with Facebook/Google/Apple

  1. Open the Hole19 app
  2. Tap “Already a member? Sign in”
  3. Tap “Sign in with Facebook”, “Sign in with Google” or “Sign in with Apple”

Notes:

  • When using Sign in with Apple, your account may be linked to a private email ending in privaterelay.appleid.com. To find this email on iPhone or iPad: Go to Settings > [your name] > Password & Security > Apps Using Your Apple ID > Hole19
    Using Apple Sign-In can sometimes create a duplicate account if your real email was already used before. In this case, your subscription may not appear because it’s linked to a different account

     

  • Always tap “Already a member? Sign in”. Do not tap “Sign up”, or you may create a new account without your rounds, stats, or subscription
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